Your privacy matters to us. This Privacy Policy explains exactly what personal information 99ar collects from Pakistani players, how that information is used, who it may be shared with, and what rights you hold over your own data. We believe in full transparency — no hidden surprises.
Six core principles that guide how 99ar handles your personal information every single day.
All data transmitted between your device and the 99ar platform is protected using industry-standard SSL/TLS encryption. Your login credentials and payment details are never sent in plain text.
99ar does not sell, rent, or trade your personal data to third-party marketers. Your information stays within the 99ar ecosystem and is used only for the purposes described in this Policy.
You can request access to, correction of, or deletion of your personal data at any time by contacting 99ar support. We process all valid data requests within a reasonable timeframe.
99ar retains your personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable legal and regulatory obligations.
Data collected for one specific purpose — such as KYC verification — is not repurposed for unrelated activities like marketing profiling without your explicit and informed consent.
In the unlikely event of a data security breach that may affect your personal information, 99ar will notify affected players via their registered email address in a timely manner.
99ar is an online gaming and sports betting platform designed specifically for Pakistani players. The platform offers a comprehensive range of products including cricket betting, live casino games (Baccarat, Dragon Tiger, Teen Patti, Andar Bahar, Roulette, Blackjack), a full sportsbook, slot games, and virtual sports — all transacted in Pakistani Rupees (PKR).
For the purposes of this Privacy Policy, "99ar," "we," "us," and "our" refer to the operator of the 99ar platform. "You," "your," and "the Player" refer to any individual who accesses, registers on, or uses the 99ar platform in any capacity.
99ar acts as the data controller in respect of personal information collected from players through the 99ar platform. If you have any questions about how your data is handled, please refer to Section 14 of this Policy for contact details.
99ar collects personal information through several channels — directly from you when you register or use our services, automatically when you interact with the platform, and from third-party verification services where applicable. The categories of information we collect are described below.
| Category | Examples | Collection Method |
|---|---|---|
| Identity Data | Full name, date of birth, CNIC number, scanned ID documents | Registration & KYC process |
| Contact Data | Email address, mobile number, city of residence (e.g. Karachi, Lahore, Faisalabad) | Registration form |
| Financial Data | JazzCash / EasyPaisa account references, HBL / UBL / Meezan Bank account details, transaction history | Cashier & payment processing |
| Technical Data | IP address, device type, operating system, browser type, session timestamps | Automatic — platform logs |
| Usage Data | Pages visited, games played, bets placed, session duration, bonus interactions | Automatic — analytics |
| Communications Data | Live chat transcripts, support emails, feedback submissions | Customer support channels |
| Responsible Gaming Data | Deposit limits set, self-exclusion requests, cooling-off periods, session time limits | Responsible gaming tools |
99ar does not intentionally collect sensitive personal information such as racial or ethnic origin, political opinions, religious beliefs, biometric data, or health records, except where expressly required for responsible gaming or problem gambling identification purposes.
The personal information 99ar collects is used for the following specific purposes:
99ar processes your personal data on the following legal grounds, depending on the specific purpose of processing:
99ar does not sell your personal data to third parties. However, we may share your information with the following categories of recipients where necessary and proportionate:
All third parties with whom 99ar shares personal data are required to implement appropriate technical and organisational measures to protect that data and are contractually prohibited from using it for any purpose beyond the scope of their engagement with 99ar.
The 99ar platform uses cookies and similar tracking technologies to enhance your experience, remember your preferences, and gather analytical data about how the platform is used. The main categories of cookies used are as follows:
You can manage your cookie preferences through your browser settings. Please be aware that disabling certain categories of cookies may affect the functionality of the 99ar platform, including your ability to stay logged in or access certain features.
99ar retains personal data for as long as is necessary to fulfil the purpose for which it was collected, subject to the following retention guidelines:
Following the expiry of the applicable retention period, personal data is securely deleted or anonymised so that it can no longer be attributed to an identifiable individual.
99ar implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. These measures include:
While 99ar takes data security extremely seriously and maintains robust safeguards, no digital platform can guarantee absolute immunity from all possible security incidents. In the event of a breach that is likely to result in a high risk to your rights and freedoms, 99ar will notify affected players without undue delay.
As a 99ar player, you hold the following rights in relation to your personal data. To exercise any of these rights, please contact the 99ar support team via live chat or at [email protected].
Request a copy of the personal data 99ar holds about you and information about how it is being processed.
Request correction of inaccurate or incomplete personal data held in your 99ar account records.
Request deletion of your personal data where it is no longer necessary for the purpose it was collected, subject to legal retention obligations.
Request that 99ar restricts the processing of your personal data in specific circumstances, such as while a dispute is being investigated.
Request a structured, machine-readable copy of personal data you have provided to 99ar, for transfer to another service provider where technically feasible.
Object to the processing of your personal data for direct marketing purposes or where processing is based on 99ar's legitimate interests.
99ar will respond to all valid data rights requests within thirty (30) calendar days of receipt. In complex cases, this period may be extended by a further two (2) months, with notification to the requesting player. 99ar may need to verify your identity before processing a data rights request to prevent unauthorised disclosure.
The 99ar platform is strictly for individuals who are 21 years of age or older. 99ar does not knowingly collect personal data from anyone under the age of 21. Age verification is a mandatory step in the 99ar registration and KYC process.
If 99ar becomes aware that it has inadvertently collected personal data from an individual under the age of 21, it will immediately suspend the relevant account, void any associated transactions, return any deposited funds in accordance with applicable procedures, and permanently delete the personal data of the underage individual from its systems.
Parents and guardians who believe their child may have registered on the 99ar platform should contact 99ar support immediately via live chat or at [email protected]. 99ar treats all reports of underage access with the utmost seriousness and will act swiftly upon receipt of any such report.
With your consent, 99ar may send you promotional communications about bonuses, new games, PSL betting markets, special offers, and platform updates via email or SMS to your registered contact details.
You can manage your marketing communication preferences at any time through the following channels:
Please allow up to five (5) business days for opt-out requests to take effect across all communication channels. Withdrawing your consent to marketing communications does not affect your ability to use the 99ar platform or receive service-related notifications about your account, transactions, or security alerts — these are sent as part of our contractual obligations and are not marketing communications.
The 99ar platform may contain references or links to third-party services — such as licensed game providers or payment processors — whose privacy practices are governed by their own separate privacy policies. 99ar is not responsible for the privacy practices or content of any third-party websites or services.
We encourage you to review the privacy policies of any third-party services you interact with in connection with your 99ar account. The inclusion of any third-party service on the 99ar platform does not constitute an endorsement of that party's privacy practices.
99ar reserves the right to update or modify this Privacy Policy at any time. Material changes to the Policy will be communicated to registered players via a notification to the registered email address or a prominent notice displayed on the 99ar platform, at least seven (7) days before the changes take effect — except where immediate changes are required for legal or security reasons.
The "Last Updated" date displayed at the top of this page will be revised whenever the Policy is updated. We encourage you to review this Privacy Policy periodically to stay informed about how 99ar protects your personal information.
Your continued use of the 99ar platform following the effective date of any updated Privacy Policy constitutes your acceptance of the revised terms. If you do not accept the changes, you should discontinue use of the platform and contact support to request account closure.
If you have any questions, concerns, or complaints regarding this Privacy Policy or the way 99ar handles your personal data, please contact us through the following channels:
If you are not satisfied with 99ar's response to a privacy complaint, you may have the right to lodge a complaint with the relevant data protection authority in your jurisdiction. 99ar is committed to working constructively with regulatory authorities to resolve any privacy concerns.
Now that you know how we protect your privacy, enjoy Pakistan's most trusted gaming platform with complete peace of mind — cricket betting, live casino, and 500+ slots, all in PKR.